Customers text the shop's own number. Anyone on the team can answer from one shared inbox.
Links, pickup texts and receipts are written for you. Reword them anytime.
Every conversation sits next to the customer's cut sheets, invoices and notes.
AI helpers suggest fixes on a card. Nothing changes until you tap Use this.
Hi Sam! We close at 5 on weekdays, but we can set up a later pickup. Which day works for you? - Jamie
Yes. Your shop gets its own texting number during setup. Cut sheet links, pickup texts, receipts and replies all go out from it.
Texting is included in the Multi-Shop & Plants plan. Carrier fees through Twilio are passed through at cost, with no markup.
Everyone on your staff shares one inbox. A read-only Viewer login can see messages but not send them.
Yes. Staff can turn on notifications on any phone, tablet or computer. On an iPhone, add Butcher Core to the home screen first.
If your shop uses the away reply, the customer gets one polite automatic answer. The text waits in the inbox for the morning.
No. The optional AI helpers only suggest. Nothing is sent until someone presses Send.
See the shared inbox with your own message templates during the demo.